{"status":"ok","category":{"id":"3383e33f-d00d-41ab-a051-e470b4f8d550","slug":"helpdesk-ticketing-software","label":"Helpdesk and ticketing software"},"window":{"weeks":4,"from":"2026-05-23T10:11:51.509Z","to":"2026-06-20T10:11:51.509Z","prior_from":"2026-04-25T10:11:51.509Z"},"sample_size":49,"prior_sample_size":0,"min_sample":20,"entries":[{"index_product_id":"f5390940-1554-4a43-b82c-0cdea80a19ae","name":"Help Scout","domain":"helpscout.com","recommendation_share":71.4,"avg_position":8.5,"per_engine":{"gemini":{"runs":7,"share":100,"mentions":7},"openai":{"runs":14,"share":78.6,"mentions":11},"anthropic":{"runs":14,"share":64.3,"mentions":9},"perplexity":{"runs":14,"share":57.1,"mentions":8}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"225b3241-3e3b-4e6a-a396-7b6506cdb0ae","name":"Zendesk","domain":"zendesk.com","recommendation_share":69.4,"avg_position":5.3,"per_engine":{"gemini":{"runs":7,"share":57.1,"mentions":4},"openai":{"runs":14,"share":78.6,"mentions":11},"anthropic":{"runs":14,"share":64.3,"mentions":9},"perplexity":{"runs":14,"share":71.4,"mentions":10}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"97e9a011-d368-4bd6-8bb8-139d97329458","name":"Freshdesk Omni","domain":"freshdesk.com","recommendation_share":67.3,"avg_position":5.3,"per_engine":{"gemini":{"runs":7,"share":100,"mentions":7},"openai":{"runs":14,"share":85.7,"mentions":12},"anthropic":{"runs":14,"share":50,"mentions":7},"perplexity":{"runs":14,"share":50,"mentions":7}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"fdea535d-88de-4c79-8565-55fe41cd65c8","name":"Zoho","domain":"zoho.com","recommendation_share":53.1,"avg_position":9.2,"per_engine":{"gemini":{"runs":7,"share":85.7,"mentions":6},"openai":{"runs":14,"share":57.1,"mentions":8},"anthropic":{"runs":14,"share":50,"mentions":7},"perplexity":{"runs":14,"share":35.7,"mentions":5}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"c3e0bb65-dfe2-4ec6-8297-848112884ceb","name":"Hiver","domain":"hiverhq.com","recommendation_share":34.7,"avg_position":10.6,"per_engine":{"gemini":{"runs":7,"share":57.1,"mentions":4},"openai":{"runs":14,"share":14.3,"mentions":2},"anthropic":{"runs":14,"share":28.6,"mentions":4},"perplexity":{"runs":14,"share":50,"mentions":7}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ab3e2765-6eb5-406c-a3d3-6d440f2291ae","name":"Opsgenie","domain":"atlassian.com","recommendation_share":32.7,"avg_position":10.2,"per_engine":{"gemini":{"runs":7,"share":57.1,"mentions":4},"openai":{"runs":14,"share":35.7,"mentions":5},"anthropic":{"runs":14,"share":35.7,"mentions":5},"perplexity":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"b8ab0b34-3210-4269-8101-1c48bf40c5cf","name":"Intercom Fin","domain":"intercom.com","recommendation_share":30.6,"avg_position":10.4,"per_engine":{"gemini":{"runs":7,"share":42.9,"mentions":3},"openai":{"runs":14,"share":57.1,"mentions":8},"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":21.4,"mentions":3}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"b3d0753a-e93a-40f5-b3c0-91c631dad142","name":"HubSpot CRM","domain":"hubspot.com","recommendation_share":20.4,"avg_position":13.3,"per_engine":{"gemini":{"runs":7,"share":57.1,"mentions":4},"openai":{"runs":14,"share":28.6,"mentions":4},"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"0b30a9bf-bfe7-4e3b-89ee-b10b70f2ee44","name":"Freshdesk","domain":null,"recommendation_share":18.4,"avg_position":4.5,"per_engine":{"anthropic":{"runs":14,"share":42.9,"mentions":6},"perplexity":{"runs":14,"share":21.4,"mentions":3}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"4693532d-f44a-498e-923e-f84ae8c361b2","name":"Front","domain":"frontapp.com","recommendation_share":18.4,"avg_position":9.7,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":14,"share":21.4,"mentions":3},"perplexity":{"runs":14,"share":28.6,"mentions":4}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"89d65f90-9a2f-4321-b6c5-d9eff13c1a1e","name":"osTicket","domain":"osticket.com","recommendation_share":16.3,"avg_position":5,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":14,"share":7.1,"mentions":1},"anthropic":{"runs":14,"share":14.3,"mentions":2},"perplexity":{"runs":14,"share":28.6,"mentions":4}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"e6b1cf30-8a1e-4099-8e9a-27b53f5188ad","name":"Pylon","domain":"usepylon.com","recommendation_share":16.3,"avg_position":11.7,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":14,"share":28.6,"mentions":4},"perplexity":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"6021148c-af3e-483b-a738-79096f94bf3b","name":"Jitbit Helpdesk","domain":"jitbit.com","recommendation_share":12.2,"avg_position":7,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":28.6,"mentions":4}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"97f308e5-9038-467e-a505-eac797d053d6","name":"LiveAgent","domain":null,"recommendation_share":12.2,"avg_position":20,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"openai":{"runs":14,"share":14.3,"mentions":2},"anthropic":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"172bf8ba-f924-49d6-a461-573a0c2441ad","name":"Spiceworks","domain":"spiceworks.com","recommendation_share":10.2,"avg_position":3.3,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":21.4,"mentions":3}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"56e9652b-044e-4fff-abcc-becc44251850","name":"Desk365","domain":"desk365.io","recommendation_share":10.2,"avg_position":7.3,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"perplexity":{"runs":14,"share":21.4,"mentions":3}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"b7eee334-0d9a-4f33-8b75-4fb80b113387","name":"Zammad","domain":"zammad.org","recommendation_share":10.2,"avg_position":10.5,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":21.4,"mentions":3}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"a5070137-725d-4e71-8b48-071c4e3285c5","name":"Trello","domain":"trello.com","recommendation_share":10.2,"avg_position":13.5,"per_engine":{"openai":{"runs":14,"share":28.6,"mentions":4},"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"0b63ca12-6402-4ca7-a302-a61b619d9dbf","name":"Missive","domain":"missiveapp.com","recommendation_share":10.2,"avg_position":19,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"16f9e3af-dfea-4f67-8fbf-ea649875f5b3","name":"Kayako","domain":"kayako.com","recommendation_share":10.2,"avg_position":23.3,"per_engine":{"openai":{"runs":14,"share":28.6,"mentions":4},"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"2f1b3da3-8fcc-4cd7-bc74-4cf3eb9c0aa8","name":"Microsoft Dynamics 365","domain":"microsoft.com","recommendation_share":8.2,"avg_position":2,"per_engine":{"perplexity":{"runs":14,"share":28.6,"mentions":4}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"e57195b9-99df-4302-a5a1-2d083cfa0060","name":"Featurebase","domain":"featurebase.app","recommendation_share":8.2,"avg_position":9.5,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"5c6b7203-351c-4ff7-860c-a095f0a10a21","name":"Google Docs","domain":"google.com","recommendation_share":8.2,"avg_position":18.5,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"0ab6e3b7-16ab-4fd4-8cfe-736410a3db9f","name":"Agentforce Service","domain":"salesforce.com","recommendation_share":8.2,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":21.4,"mentions":3},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"e2e8ed38-1a81-41e0-bc32-b955fb430b93","name":"Intercom","domain":null,"recommendation_share":6.1,"avg_position":3.5,"per_engine":{"anthropic":{"runs":14,"share":14.3,"mentions":2},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"2e51032f-d044-4a09-8ee5-e51a4ceb16fe","name":"FreeScout","domain":"freescout.net","recommendation_share":6.1,"avg_position":6.3,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"1dfe287c-ae4c-40b1-8d95-7805ebed1753","name":"Groove","domain":"groovehq.com","recommendation_share":6.1,"avg_position":13.7,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":14,"share":7.1,"mentions":1},"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"64f0d094-099b-40e1-b11d-63e0513b0c26","name":"HubSpot Service Hub","domain":null,"recommendation_share":4.1,"avg_position":2.5,"per_engine":{"perplexity":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"c4afc890-3092-4837-bcb8-5cf220587f01","name":"TeamSupport","domain":"teamsupport.com","recommendation_share":4.1,"avg_position":3,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"6d25c866-f860-4e7c-9602-58f7573c4124","name":"ProProfs Desk","domain":"proprofs.com","recommendation_share":4.1,"avg_position":5,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"5956612c-26a1-44e4-8bc3-74466ed78013","name":"Kustomer","domain":"kustomer.com","recommendation_share":4.1,"avg_position":7.5,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"03d088da-8419-4361-822f-a37267518c23","name":"Hesk","domain":null,"recommendation_share":4.1,"avg_position":9.5,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"472acca2-c008-405e-8a69-d3fa3a05d793","name":"tawk.to","domain":null,"recommendation_share":4.1,"avg_position":9.5,"per_engine":{"openai":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"21c8e455-9a0c-4582-9e3a-e2cec4d8ceea","name":"Faveo Helpdesk","domain":"faveohelpdesk.com","recommendation_share":4.1,"avg_position":15,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"efb23bcd-238e-4b14-a4b5-a8e2ef234bf2","name":"Gmail","domain":"gmail.com","recommendation_share":4.1,"avg_position":15,"per_engine":{"openai":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"3007c090-7100-49bf-9a7f-a61a22233ad5","name":"HappyFox","domain":"happyfox.com","recommendation_share":4.1,"avg_position":16,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"374de86d-20b3-49f6-bb62-94ce95f381d2","name":"Monday Dev","domain":"monday.com","recommendation_share":4.1,"avg_position":16,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"9105079b-6aa3-4549-ba58-da1141b65917","name":"SupportBee","domain":null,"recommendation_share":4.1,"avg_position":19,"per_engine":{"openai":{"runs":14,"share":7.1,"mentions":1},"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"983738e9-c8f2-4361-852d-c627ee904aba","name":"Gorgias Automate","domain":"gorgias.com","recommendation_share":4.1,"avg_position":20.5,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"64c18fce-7348-4f66-a204-8e7a5ab7c942","name":"Helpwise","domain":null,"recommendation_share":4.1,"avg_position":27.5,"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"81ea12ca-42c2-4599-bbc4-d324dab92449","name":"Deelo","domain":"deelo.ai","recommendation_share":4.1,"avg_position":null,"per_engine":{"openai":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"9abab97b-e1ef-409c-b0a7-a6a9bb20725e","name":"HelpSpot","domain":"helpspot.com","recommendation_share":4.1,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"8f34b0d6-16f2-492b-bac9-ee93fd41e092","name":"Helply","domain":"helply.com","recommendation_share":4.1,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ec1d6b01-bbc9-49bf-8f29-d4ce003a97f5","name":"Plain","domain":"plain.com","recommendation_share":4.1,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":14.3,"mentions":2}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"c4bc971c-2078-4c35-8d79-ffcad53023d6","name":"ServiceNow","domain":"servicenow.com","recommendation_share":4.1,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1},"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"43e8f482-054f-47b9-a165-cd8866472d1a","name":"MantisBT","domain":null,"recommendation_share":2,"avg_position":2,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"4f0ebeae-c1d9-431d-86c7-d625ad0b3a51","name":"Freshservice","domain":"freshservice.com","recommendation_share":2,"avg_position":3,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"9666a2b5-5b96-494f-90c8-c17c57c66ed7","name":"HelpDesk","domain":"helpdesk.com","recommendation_share":2,"avg_position":3,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"57ee1ffa-c9f5-47ab-8b3e-cd60701fd10e","name":"Zoho Desk","domain":null,"recommendation_share":2,"avg_position":3,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"9a09f8e6-3991-4746-81c2-102d6c335c47","name":"UctoX","domain":null,"recommendation_share":2,"avg_position":6,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ea4f2922-e29a-434b-a273-ee2481aef8a9","name":"Raiseaticket","domain":null,"recommendation_share":2,"avg_position":8,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"e9073802-30aa-4bfd-9c29-cd78d51bda42","name":"Vision Helpdesk","domain":"visionhelpdesk.com","recommendation_share":2,"avg_position":10,"per_engine":{"openai":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"2002cdaa-6f5e-4615-9d6d-2c8645cbbf4a","name":"Frappe","domain":"frappe.io","recommendation_share":2,"avg_position":12,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ab2c801d-6098-4ea6-b1ce-5ce1c4f09bd3","name":"UVdesk","domain":null,"recommendation_share":2,"avg_position":14,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"8ca93186-f28a-4dde-ab58-d525efd87a06","name":"Slack","domain":"slack.com","recommendation_share":2,"avg_position":15,"per_engine":{"openai":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"77a0c38d-9b07-4c5f-ac14-5476836b6dbb","name":"Crescendo.ai","domain":"crescendo.ai","recommendation_share":2,"avg_position":19,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"6e891ae9-caa0-4f33-8419-ec3320d5cb35","name":"Gladly","domain":null,"recommendation_share":2,"avg_position":20,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"96ed1740-611d-4945-9e91-dc4507828d9d","name":"Capacity","domain":"capacity.com","recommendation_share":2,"avg_position":21,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"8452701c-7689-4d92-8937-2a4497ae1040","name":"Dixa","domain":"dixa.io","recommendation_share":2,"avg_position":22,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"c363fde5-1a0a-4653-bf5b-66130a126479","name":"4me","domain":"4me.com","recommendation_share":2,"avg_position":23,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"2c1d41f5-c238-4737-9b6a-b8d7cff3fa31","name":"GLPi","domain":"glpi-project.org","recommendation_share":2,"avg_position":24,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"88e4ca9d-8b12-4b69-ac65-d28dcbfd019f","name":"Znuny","domain":null,"recommendation_share":2,"avg_position":24,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"fd477c72-1bb3-42b8-bbbb-4fda33ec8cfa","name":"Bitrix24","domain":"bitrix24.com","recommendation_share":2,"avg_position":28,"per_engine":{"openai":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ead71172-7c5e-4d6b-8475-3cac2e24576f","name":"Frappe Helpdesk","domain":null,"recommendation_share":2,"avg_position":28,"per_engine":{"openai":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"2e5a9a47-c107-4b20-b65c-e3de49d16760","name":"Outlook Shared Mailboxes","domain":null,"recommendation_share":2,"avg_position":34,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"617cbc27-2a4b-4b03-bcce-aabec2d1ca9f","name":"Crisp","domain":null,"recommendation_share":2,"avg_position":41,"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"db62be7e-2b26-42b3-b590-c1b45e4382cb","name":"Butler Automation","domain":null,"recommendation_share":2,"avg_position":null,"per_engine":{"openai":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"69ef63c4-9583-43d1-8ae0-47fd9f69b0dc","name":"Crisp Chat","domain":"crisp.chat","recommendation_share":2,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"34c4dd94-1ecf-40f6-ad05-aa99ceab0ad8","name":"Freshsuccess","domain":"freshworks.com","recommendation_share":2,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"029570ea-3246-4488-8341-08d974101778","name":"Gmelius","domain":"gmelius.com","recommendation_share":2,"avg_position":null,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"32421292-a134-474b-b794-01399481e028","name":"HelpDesk Pro","domain":null,"recommendation_share":2,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"b30dc531-2f85-48ef-9cde-9fb43e17c882","name":"Outlook","domain":null,"recommendation_share":2,"avg_position":null,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"0be97606-63b1-4006-85c6-84e200049e18","name":"Outlook Shared Mailbox","domain":null,"recommendation_share":2,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"7cc68a5c-35ed-4069-a550-a25934817032","name":"Service Cloud","domain":null,"recommendation_share":2,"avg_position":null,"per_engine":{"perplexity":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"d5b7c58e-ee66-456d-a30a-ff29e347a215","name":"SparrowDesk","domain":"sparrowdesk.com","recommendation_share":2,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"6875c3e8-b3be-4520-afe4-b59698213aea","name":"Tidio","domain":null,"recommendation_share":2,"avg_position":null,"per_engine":{"anthropic":{"runs":14,"share":7.1,"mentions":1}},"trend":null,"is_orbator_customer":false,"is_claimed":false}],"methodology_url":"https://www.orbator.io/ai-index/methodology","license":"Free to use with attribution to orbator.io"}