{"status":"ok","category":{"id":"3383e33f-d00d-41ab-a051-e470b4f8d550","slug":"helpdesk-ticketing-software","label":"Helpdesk and ticketing software"},"window":{"weeks":4,"from":"2026-08-21T15:56:21.599Z","to":"2026-09-18T15:56:21.599Z","prior_from":"2026-07-24T15:56:21.599Z"},"sample_size":28,"prior_sample_size":42,"independent_sample_size":28,"prior_independent_sample_size":42,"min_sample":20,"engine_samples":{"grok":{"runs":0,"last_run_at":"2026-07-31T06:42:09.271219+00:00"},"gemini":{"runs":7,"last_run_at":"2026-08-22T06:30:45.873222+00:00"},"openai":{"runs":7,"last_run_at":"2026-08-22T06:30:22.316516+00:00"},"anthropic":{"runs":7,"last_run_at":"2026-08-23T06:01:24.974632+00:00"},"perplexity":{"runs":7,"last_run_at":"2026-08-22T06:30:16.152832+00:00"}},"volatility":{"score":null},"integrity":null,"entries":[{"index_product_id":"f5390940-1554-4a43-b82c-0cdea80a19ae","name":"Help Scout","domain":"helpscout.com","recommendation_share":75,"ci_low":56.6,"ci_high":87.3,"mention_runs":21,"first_rec_runs":3,"first_rec_rate":14.3,"avg_position":4.9,"all_mention_runs":25,"mention_rate":89.3,"mention_breakdown":{"legacy":0,"listed":13,"context":4,"recommended":8,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":85.7,"mentions":6},"openai":{"runs":7,"share":57.1,"mentions":4},"anthropic":{"runs":7,"share":71.4,"mentions":5},"perplexity":{"runs":7,"share":85.7,"mentions":6}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"ai-drafts","value":"AI Drafts"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"saved-replies","value":"Saved replies"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"snooze","value":"Snooze"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"company-management","value":"Company management"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"beacon","value":"Beacon"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"service-level-agreements-slas","value":"Service Level Agreements (SLAs)"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"docs-sites","value":"Docs sites"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"live-chat","value":"Live chat"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"sms","value":"SMS"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"workflows","value":"Workflows"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"ai-assist","value":"AI Assist"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"integration":[{"value":{"key":"salesforce","value":"Salesforce"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"jira","value":"Jira"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"hubspot","value":"HubSpot"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"aircall","value":"Aircall"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"linear","value":"Linear"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"facebook-messenger","value":"Facebook Messenger"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"instagram","value":"Instagram"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"whatsapp","value":"WhatsApp"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shopify","value":"Shopify"},"source_url":"https://www.helpscout.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"web","value":"Web"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"api","value":"API"},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"pricing":[{"value":{"key":"ai-answers-add-on","plan":"AI Answers Add-on","monthly_usd":0.75},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"free","plan":"Free","free_tier":true},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"pro","plan":"Pro","monthly_usd":75},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"plus","plan":"Plus","monthly_usd":45},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"standard","plan":"Standard","monthly_usd":25},"source_url":"https://www.helpscout.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}]}},{"index_product_id":"0b30a9bf-bfe7-4e3b-89ee-b10b70f2ee44","name":"Freshdesk","domain":"freshdesk.com","recommendation_share":71.4,"ci_low":52.9,"ci_high":84.7,"mention_runs":20,"first_rec_runs":2,"first_rec_rate":10,"avg_position":3.9,"all_mention_runs":23,"mention_rate":82.1,"mention_breakdown":{"legacy":0,"listed":11,"context":3,"recommended":9,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":85.7,"mentions":6},"openai":{"runs":7,"share":57.1,"mentions":4},"anthropic":{"runs":7,"share":71.4,"mentions":5},"perplexity":{"runs":7,"share":71.4,"mentions":5}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"9666a2b5-5b96-494f-90c8-c17c57c66ed7","name":"HelpDesk","domain":"helpdesk.com","recommendation_share":64.3,"ci_low":45.8,"ci_high":79.3,"mention_runs":18,"first_rec_runs":2,"first_rec_rate":11.1,"avg_position":7.3,"all_mention_runs":21,"mention_rate":75,"mention_breakdown":{"legacy":0,"listed":9,"context":3,"recommended":9,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":85.7,"mentions":6},"openai":{"runs":7,"share":57.1,"mentions":4},"anthropic":{"runs":7,"share":71.4,"mentions":5},"perplexity":{"runs":7,"share":42.9,"mentions":3}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"ai-agent","value":"AI Agent"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"automated-assignment","value":"Automated assignment"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"ai-copilot","value":"AI Copilot"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"ticketing","value":"Ticketing"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"message-sneak-peek","value":"Message sneak peek"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"proactive-campaigns","value":"Proactive campaigns"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"tag-suggestions","value":"Tag suggestions"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"ticket-summaries","value":"Ticket summaries"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"chat-supervision","value":"Chat supervision"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"canned-responses","value":"Canned responses"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"workflows","value":"Workflows"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}],"integration":[{"value":{"key":"hubspot","value":"HubSpot"},"source_url":"https://www.helpdesk.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"messenger","value":"Messenger"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"twilio","value":"Twilio"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"salesforce","value":"Salesforce"},"source_url":"https://www.helpdesk.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"shopify","value":"Shopify"},"source_url":"https://www.helpdesk.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"windows","value":"Windows"},"source_url":"https://www.helpdesk.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}]}},{"index_product_id":"225b3241-3e3b-4e6a-a396-7b6506cdb0ae","name":"Zendesk","domain":"zendesk.com","recommendation_share":60.7,"ci_low":42.4,"ci_high":76.4,"mention_runs":17,"first_rec_runs":3,"first_rec_rate":17.6,"avg_position":3.8,"all_mention_runs":24,"mention_rate":85.7,"mention_breakdown":{"legacy":0,"listed":10,"context":7,"recommended":7,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":42.9,"mentions":3},"openai":{"runs":7,"share":71.4,"mentions":5},"anthropic":{"runs":7,"share":57.1,"mentions":4},"perplexity":{"runs":7,"share":71.4,"mentions":5}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"email-and-ticketing-system","value":"Email and ticketing system"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"ticket-routing","value":"Ticket routing"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"prebuilt-analytics-dashboards","value":"Prebuilt analytics dashboards"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"pre-written-responses","value":"Pre-written responses"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"customer-context","value":"Customer context"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"automations-and-triggers","value":"Automations and triggers"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"ai-agents","value":"AI Agents"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"ai-knowledge-base","value":"AI Knowledge Base"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"omnichannel-routing","value":"Omnichannel routing"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"messaging-and-live-chat","value":"Messaging and live chat"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"telephony","value":"Telephony"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"skills-based-routing","value":"Skills-based routing"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"integration":[{"value":{"key":"forethought","value":"Forethought"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"api","value":"API"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"web","value":"Web"},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"pricing":[{"value":{"key":"suite-professional","plan":"Suite Professional","monthly_usd":115},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"suite-team","plan":"Suite Team","monthly_usd":55},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"support-team","plan":"Support Team","monthly_usd":19},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"contact-center","plan":"Contact Center","monthly_usd":83},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"workforce-engagement-bundle","plan":"Workforce Engagement Bundle","monthly_usd":50},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"copilot","plan":"Copilot","monthly_usd":50},"source_url":"https://www.zendesk.com/pricing/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}]}},{"index_product_id":"e2e8ed38-1a81-41e0-bc32-b955fb430b93","name":"Intercom","domain":"intercom.com","recommendation_share":42.9,"ci_low":26.5,"ci_high":60.9,"mention_runs":12,"first_rec_runs":2,"first_rec_rate":16.7,"avg_position":5.5,"all_mention_runs":14,"mention_rate":50,"mention_breakdown":{"legacy":0,"listed":5,"context":2,"recommended":7,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":42.9,"mentions":3},"openai":{"runs":7,"share":42.9,"mentions":3},"anthropic":{"runs":7,"share":42.9,"mentions":3},"perplexity":{"runs":7,"share":42.9,"mentions":3}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"fin-ai-agent","value":"Fin AI Agent"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"messenger","value":"Messenger"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shared-inbox-and-ticketing-system","value":"Shared inbox and ticketing system"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"pre-built-reports","value":"Pre-built reports"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"public-help-center","value":"Public help center"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"workflows-automation-builder","value":"Workflows automation builder"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"round-robin-assignment","value":"Round robin assignment"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"sso-identity-management","value":"SSO & identity management"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"hipaa-support","value":"HIPAA support"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"service-level-agreements-slas","value":"Service level agreements (SLAs)"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"copilot","value":"Copilot"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"ai-powered-ticketing","value":"AI-powered ticketing"},"source_url":"https://www.intercom.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"integration":[{"value":{"key":"shopify","value":"Shopify"},"source_url":"https://www.intercom.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"slack","value":"Slack"},"source_url":"https://www.intercom.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"github","value":"Github"},"source_url":"https://www.intercom.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"salesforce","value":"Salesforce"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"slack","value":"Slack"},"source_url":"https://www.intercom.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"whatsapp","value":"WhatsApp"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"sms","value":"SMS"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"email","value":"Email"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"phone","value":"Phone"},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"pricing":[{"value":{"key":"pro","plan":"Pro","monthly_usd":99},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"proactive-support-plus","plan":"Proactive Support Plus","monthly_usd":99},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"copilot","plan":"Copilot","monthly_usd":35},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"expert","plan":"Expert","monthly_usd":132},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"advanced","plan":"Advanced","monthly_usd":85},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"essential","plan":"Essential","monthly_usd":29},"source_url":"https://www.intercom.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}]}},{"index_product_id":"fdea535d-88de-4c79-8565-55fe41cd65c8","name":"Zoho","domain":"zoho.com","recommendation_share":39.3,"ci_low":23.6,"ci_high":57.6,"mention_runs":11,"first_rec_runs":3,"first_rec_rate":27.3,"avg_position":3.8,"all_mention_runs":14,"mention_rate":50,"mention_breakdown":{"legacy":0,"listed":7,"context":3,"recommended":4,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":71.4,"mentions":5},"openai":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":7,"share":28.6,"mentions":2},"perplexity":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"8ca93186-f28a-4dde-ab58-d525efd87a06","name":"Slack","domain":"slack.com","recommendation_share":28.6,"ci_low":15.3,"ci_high":47.1,"mention_runs":8,"first_rec_runs":2,"first_rec_rate":25,"avg_position":4.2,"all_mention_runs":9,"mention_rate":32.1,"mention_breakdown":{"legacy":0,"listed":2,"context":1,"recommended":6,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"openai":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":7,"share":42.9,"mentions":3},"perplexity":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"5e008588-2de2-444c-abc6-a4ab9c4d5c40","name":"Microsoft","domain":"microsoft.com","recommendation_share":28.6,"ci_low":15.3,"ci_high":47.1,"mention_runs":8,"first_rec_runs":0,"first_rec_rate":0,"avg_position":8.1,"all_mention_runs":8,"mention_rate":28.6,"mention_breakdown":{"legacy":0,"listed":7,"context":0,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":57.1,"mentions":4},"openai":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":7,"share":28.6,"mentions":2},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"shared-cloud-storage","value":"shared cloud storage"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"real-time-collaboration","value":"real-time collaboration"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"chat","value":"chat"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"online-meetings","value":"Online meetings"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"microsoft-copilot","value":"Microsoft Copilot"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"advanced-security","value":"advanced security"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"cloud-storage","value":"cloud storage"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"pc","value":"PC"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"xbox-console","value":"XBOX console"},"source_url":"https://www.microsoft.com/en-us","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}]}},{"index_product_id":"4693532d-f44a-498e-923e-f84ae8c361b2","name":"Front","domain":"frontapp.com","recommendation_share":21.4,"ci_low":10.2,"ci_high":39.5,"mention_runs":6,"first_rec_runs":0,"first_rec_rate":0,"avg_position":5.3,"all_mention_runs":8,"mention_rate":28.6,"mention_breakdown":{"legacy":0,"listed":3,"context":2,"recommended":3,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"64f0d094-099b-40e1-b11d-63e0513b0c26","name":"HubSpot Service Hub","domain":null,"recommendation_share":21.4,"ci_low":10.2,"ci_high":39.5,"mention_runs":6,"first_rec_runs":1,"first_rec_rate":16.7,"avg_position":7.8,"all_mention_runs":7,"mention_rate":25,"mention_breakdown":{"legacy":0,"listed":5,"context":1,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":42.9,"mentions":3},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"c3e0bb65-dfe2-4ec6-8297-848112884ceb","name":"Hiver","domain":"hiverhq.com","recommendation_share":21.4,"ci_low":10.2,"ci_high":39.5,"mention_runs":6,"first_rec_runs":0,"first_rec_rate":0,"avg_position":8.8,"all_mention_runs":8,"mention_rate":28.6,"mention_breakdown":{"legacy":0,"listed":3,"context":2,"recommended":3,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":42.9,"mentions":3},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"56e9652b-044e-4fff-abcc-becc44251850","name":"Desk365","domain":"desk365.io","recommendation_share":14.3,"ci_low":5.7,"ci_high":31.5,"mention_runs":4,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4.8,"all_mention_runs":8,"mention_rate":28.6,"mention_breakdown":{"legacy":0,"listed":4,"context":4,"recommended":0,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"openai":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"80e9c547-6dbc-46cc-8b9d-cb5c93521728","name":"Gorgias","domain":"gorgias.com","recommendation_share":14.3,"ci_low":5.7,"ci_high":31.5,"mention_runs":4,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6,"all_mention_runs":5,"mention_rate":17.9,"mention_breakdown":{"legacy":0,"listed":3,"context":1,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"97f308e5-9038-467e-a505-eac797d053d6","name":"LiveAgent","domain":"liveagent.com","recommendation_share":14.3,"ci_low":5.7,"ci_high":31.5,"mention_runs":4,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6,"all_mention_runs":4,"mention_rate":14.3,"mention_breakdown":{"legacy":0,"listed":3,"context":0,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"perplexity":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"e6b1cf30-8a1e-4099-8e9a-27b53f5188ad","name":"Pylon","domain":"usepylon.com","recommendation_share":14.3,"ci_low":5.7,"ci_high":31.5,"mention_runs":4,"first_rec_runs":0,"first_rec_rate":0,"avg_position":7.5,"all_mention_runs":11,"mention_rate":39.3,"mention_breakdown":{"legacy":0,"listed":3,"context":7,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"e57195b9-99df-4302-a5a1-2d083cfa0060","name":"Featurebase","domain":"featurebase.app","recommendation_share":14.3,"ci_low":5.7,"ci_high":31.5,"mention_runs":4,"first_rec_runs":0,"first_rec_rate":0,"avg_position":8,"all_mention_runs":17,"mention_rate":60.7,"mention_breakdown":{"legacy":0,"listed":3,"context":13,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"89d65f90-9a2f-4321-b6c5-d9eff13c1a1e","name":"osTicket","domain":"osticket.com","recommendation_share":14.3,"ci_low":5.7,"ci_high":31.5,"mention_runs":4,"first_rec_runs":0,"first_rec_rate":0,"avg_position":9.3,"all_mention_runs":6,"mention_rate":21.4,"mention_breakdown":{"legacy":0,"listed":2,"context":2,"recommended":2,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ec1d6b01-bbc9-49bf-8f29-d4ce003a97f5","name":"Plain","domain":"plain.com","recommendation_share":10.7,"ci_low":3.7,"ci_high":27.2,"mention_runs":3,"first_rec_runs":3,"first_rec_rate":100,"avg_position":1,"all_mention_runs":4,"mention_rate":14.3,"mention_breakdown":{"legacy":0,"listed":0,"context":1,"recommended":3,"warned_against":0},"per_engine":{"openai":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"172bf8ba-f924-49d6-a461-573a0c2441ad","name":"Spiceworks","domain":"spiceworks.com","recommendation_share":10.7,"ci_low":3.7,"ci_high":27.2,"mention_runs":3,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4.5,"all_mention_runs":3,"mention_rate":10.7,"mention_breakdown":{"legacy":0,"listed":2,"context":0,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"2e51032f-d044-4a09-8ee5-e51a4ceb16fe","name":"FreeScout","domain":"freescout.net","recommendation_share":10.7,"ci_low":3.7,"ci_high":27.2,"mention_runs":3,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6.7,"all_mention_runs":4,"mention_rate":14.3,"mention_breakdown":{"legacy":0,"listed":2,"context":1,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"openai":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"white-labeling","value":"White-labeling"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"api","value":"API"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"workflows-sla","value":"Workflows & SLA"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"crm","value":"CRM"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"live-chat","value":"Live chat"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"knowledge-base","value":"Knowledge Base"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"kanban-boards","value":"Kanban boards"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"unlimited-support-agents-tickets-mailboxes","value":"Unlimited support agents, tickets, mailboxes"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"ai-powered","value":"AI-powered"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"omnichannel","value":"Omnichannel"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"dark-mode","value":"Dark mode"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"time-tracking","value":"Time tracking"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}],"integration":[{"value":{"key":"whatsapp","value":"WhatsApp"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"telegram","value":"Telegram"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"facebook","value":"Facebook"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"slack","value":"Slack"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"google-workspace","value":"Google Workspace"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"twilio","value":"Twilio"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"woocommerce","value":"WooCommerce"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"easy-digital-downloads","value":"Easy Digital Downloads"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"jira","value":"Jira"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"zapier","value":"Zapier"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"make","value":"Make"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"microsoft-office-365","value":"Microsoft Office 365"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"macos","value":"macOS"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"mobile","value":"Mobile"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"web","value":"Web"},"source_url":"https://freescout.net/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}]}},{"index_product_id":"0b63ca12-6402-4ca7-a302-a61b619d9dbf","name":"Missive","domain":"missiveapp.com","recommendation_share":10.7,"ci_low":3.7,"ci_high":27.2,"mention_runs":3,"first_rec_runs":1,"first_rec_rate":33.3,"avg_position":8,"all_mention_runs":6,"mention_rate":21.4,"mention_breakdown":{"legacy":0,"listed":2,"context":3,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"b3d0753a-e93a-40f5-b3c0-91c631dad142","name":"HubSpot CRM","domain":"hubspot.com","recommendation_share":10.7,"ci_low":3.7,"ci_high":27.2,"mention_runs":3,"first_rec_runs":0,"first_rec_rate":0,"avg_position":10.7,"all_mention_runs":7,"mention_rate":25,"mention_breakdown":{"legacy":0,"listed":2,"context":4,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"617cbc27-2a4b-4b03-bcce-aabec2d1ca9f","name":"Crisp","domain":"crisp.chat","recommendation_share":7.1,"ci_low":2,"ci_high":22.6,"mention_runs":2,"first_rec_runs":0,"first_rec_rate":0,"avg_position":5.5,"all_mention_runs":10,"mention_rate":35.7,"mention_breakdown":{"legacy":0,"listed":1,"context":8,"recommended":1,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"4f0ebeae-c1d9-431d-86c7-d625ad0b3a51","name":"Freshservice","domain":"freshservice.com","recommendation_share":7.1,"ci_low":2,"ci_high":22.6,"mention_runs":2,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":0,"context":0,"recommended":2,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"64c18fce-7348-4f66-a204-8e7a5ab7c942","name":"Helpwise","domain":null,"recommendation_share":7.1,"ci_low":2,"ci_high":22.6,"mention_runs":2,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":2,"context":0,"recommended":0,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"7cc68a5c-35ed-4069-a550-a25934817032","name":"Service Cloud","domain":null,"recommendation_share":7.1,"ci_low":2,"ci_high":22.6,"mention_runs":2,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6.5,"all_mention_runs":4,"mention_rate":14.3,"mention_breakdown":{"legacy":0,"listed":2,"context":2,"recommended":0,"warned_against":0},"per_engine":{"openai":{"runs":7,"share":14.3,"mentions":1},"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"96ed1740-611d-4945-9e91-dc4507828d9d","name":"Capacity","domain":"capacity.com","recommendation_share":7.1,"ci_low":2,"ci_high":22.6,"mention_runs":2,"first_rec_runs":0,"first_rec_rate":0,"avg_position":10.5,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":2,"context":0,"recommended":0,"warned_against":0},"per_engine":{"perplexity":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ea4f2922-e29a-434b-a273-ee2481aef8a9","name":"Raiseaticket","domain":null,"recommendation_share":7.1,"ci_low":2,"ci_high":22.6,"mention_runs":2,"first_rec_runs":0,"first_rec_rate":0,"avg_position":12.5,"all_mention_runs":3,"mention_rate":10.7,"mention_breakdown":{"legacy":0,"listed":2,"context":1,"recommended":0,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"8f34b0d6-16f2-492b-bac9-ee93fd41e092","name":"Helply","domain":"helply.com","recommendation_share":7.1,"ci_low":2,"ci_high":22.6,"mention_runs":2,"first_rec_runs":0,"first_rec_rate":0,"avg_position":15,"all_mention_runs":7,"mention_rate":25,"mention_breakdown":{"legacy":0,"listed":2,"context":5,"recommended":0,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":28.6,"mentions":2}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"3b46c711-874a-46c2-a566-6602b2809244","name":"BigCommerce","domain":"bigcommerce.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":0,"context":1,"recommended":1,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"34c4dd94-1ecf-40f6-ad05-aa99ceab0ad8","name":"Freshsuccess","domain":"freshworks.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":1,"context":1,"recommended":0,"warned_against":0},"per_engine":{"openai":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"9abab97b-e1ef-409c-b0a7-a6a9bb20725e","name":"HelpSpot","domain":"helpspot.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4,"all_mention_runs":4,"mention_rate":14.3,"mention_breakdown":{"legacy":0,"listed":0,"context":3,"recommended":1,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"8e67eec0-b392-458d-bcce-6c41ecfad27d","name":"Magento","domain":"magento.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":0,"context":1,"recommended":1,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"6ad75a58-1ec9-4656-b5ee-a75fd91b4db4","name":"PrestaShop","domain":"prestashop.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4,"all_mention_runs":1,"mention_rate":3.6,"mention_breakdown":{"legacy":0,"listed":0,"context":0,"recommended":1,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"08c2685d-e293-4658-bca2-05cf39bf9d93","name":"Shopify","domain":"shopify.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":0,"context":1,"recommended":1,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"online-store","value":"Online store"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"sell-unlimited-products","value":"Sell unlimited products"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"world-s-best-converting-checkout","value":"World's best-converting checkout"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"inventory-management","value":"Inventory management"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"sidekick-ai-assistant-for-commerce","value":"Sidekick, AI assistant for commerce"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"built-in-fraud-analysis","value":"Built-in fraud analysis"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"unlimited-web-hosting","value":"Unlimited web hosting"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"create-marketing-automations","value":"Create marketing automations"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"abandoned-checkout-recovery","value":"Abandoned checkout recovery"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shipping-discounts","value":"Shipping discounts"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"automated-sales-tax-calculations","value":"Automated sales tax calculations"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"integrate-with-1000s-of-apps","value":"Integrate with 1000s of apps"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"integration":[{"value":{"key":"shopify-capital","value":"Shopify Capital"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shopify-balance","value":"Shopify Balance"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"paypal","value":"PayPal"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shopify-payments","value":"Shopify Payments"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shop","value":"Shop"},"source_url":"https://www.shopify.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shopify-pos","value":"Shopify POS"},"source_url":"https://www.shopify.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shopify-markets","value":"Shopify Markets"},"source_url":"https://www.shopify.com/","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"shopify-bill-pay","value":"Shopify Bill Pay"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"api","value":"API"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"mobile","value":"Mobile"},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}],"pricing":[{"value":{"key":"basic","plan":"Basic","monthly_usd":29},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"advanced","plan":"Advanced","monthly_usd":299},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"agentic","plan":"Agentic","free_tier":true,"monthly_usd":0},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"pos-pro","plan":"POS Pro","monthly_usd":89},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"plus","plan":"Plus","monthly_usd":2300},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"},{"value":{"key":"grow","plan":"Grow","monthly_usd":79},"source_url":"https://www.shopify.com/pricing","last_verified_at":"2026-09-05T15:47:48.476Z","verified_by":"agent_research"}]}},{"index_product_id":"c7513014-d5cc-4a46-ad06-b55de1a495c3","name":"WooCommerce","domain":null,"recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":4,"all_mention_runs":1,"mention_rate":3.6,"mention_breakdown":{"legacy":0,"listed":0,"context":0,"recommended":1,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"3007c090-7100-49bf-9a7f-a61a22233ad5","name":"HappyFox","domain":"happyfox.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":5,"all_mention_runs":9,"mention_rate":32.1,"mention_breakdown":{"legacy":0,"listed":1,"context":8,"recommended":0,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"ab3e2765-6eb5-406c-a3d3-6d440f2291ae","name":"Opsgenie","domain":"atlassian.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":5,"all_mention_runs":1,"mention_rate":3.6,"mention_breakdown":{"legacy":0,"listed":0,"context":0,"recommended":1,"warned_against":0},"per_engine":{"openai":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"81ea12ca-42c2-4599-bbc4-d324dab92449","name":"Deelo","domain":"deelo.ai","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":1,"context":1,"recommended":0,"warned_against":0},"per_engine":{"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"c4bc971c-2078-4c35-8d79-ffcad53023d6","name":"ServiceNow","domain":"servicenow.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":6,"all_mention_runs":3,"mention_rate":10.7,"mention_breakdown":{"legacy":0,"listed":1,"context":2,"recommended":0,"warned_against":0},"per_engine":{"openai":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"2002cdaa-6f5e-4615-9d6d-2c8645cbbf4a","name":"Frappe","domain":"frappe.io","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":7,"all_mention_runs":1,"mention_rate":3.6,"mention_breakdown":{"legacy":0,"listed":1,"context":0,"recommended":0,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"029570ea-3246-4488-8341-08d974101778","name":"Gmelius","domain":"gmelius.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":7,"all_mention_runs":1,"mention_rate":3.6,"mention_breakdown":{"legacy":0,"listed":1,"context":0,"recommended":0,"warned_against":0},"per_engine":{"perplexity":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"5956612c-26a1-44e4-8bc3-74466ed78013","name":"Kustomer","domain":"kustomer.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":7,"all_mention_runs":1,"mention_rate":3.6,"mention_breakdown":{"legacy":0,"listed":1,"context":0,"recommended":0,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"data-masking","value":"Data Masking"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"business-rules-customer-workflows","value":"Business Rules & Customer Workflows"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"sla-management","value":"SLA Management"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"conversations-task-routing","value":"Conversations & Task Routing"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"search-assistant","value":"Search Assistant"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"knowledge-base-assistant","value":"Knowledge Base Assistant"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"custom-insights-pane","value":"Custom Insights Pane"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"integrations","value":"Integrations"},"source_url":"https://www.kustomer.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"reporting-analytics","value":"Reporting & Analytics"},"source_url":"https://www.kustomer.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"workflows-automation","value":"Workflows & Automation"},"source_url":"https://www.kustomer.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"crm","value":"CRM"},"source_url":"https://www.kustomer.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"omnichannel-messaging","value":"Omnichannel Messaging"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}],"integration":[{"value":{"key":"facebook","value":"Facebook"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"instagram","value":"Instagram"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"whatsapp-business","value":"WhatsApp Business"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"tiktok-shop","value":"TikTok Shop"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"google","value":"Google"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"microsoft","value":"Microsoft"},"source_url":"https://www.kustomer.com/pricing/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"zendesk","value":"Zendesk"},"source_url":"https://www.kustomer.com/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}]}},{"index_product_id":"422ebe2d-af3d-4dab-9a6c-65e7a6105a01","name":"ProProfs Help Desk","domain":"proprofssupport.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":9,"all_mention_runs":1,"mention_rate":3.6,"mention_breakdown":{"legacy":0,"listed":0,"context":0,"recommended":1,"warned_against":0},"per_engine":{"anthropic":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false},{"index_product_id":"b7eee334-0d9a-4f33-8b75-4fb80b113387","name":"Zammad","domain":"zammad.org","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":9,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":1,"context":1,"recommended":0,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false,"product_facts":{"feature":[{"value":{"key":"user-support-ticketing-solution","value":"user support/ticketing solution"},"source_url":"https://zammad.org/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}],"platform":[{"value":{"key":"debian","value":"Debian"},"source_url":"https://zammad.org/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"web","value":"Web"},"source_url":"https://zammad.org/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"centos","value":"CentOS"},"source_url":"https://zammad.org/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"ubuntu","value":"Ubuntu"},"source_url":"https://zammad.org/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"},{"value":{"key":"docker","value":"Docker"},"source_url":"https://zammad.org/","last_verified_at":"2026-09-05T15:59:25.783Z","verified_by":"agent_research"}]}},{"index_product_id":"c4afc890-3092-4837-bcb8-5cf220587f01","name":"TeamSupport","domain":"teamsupport.com","recommendation_share":3.6,"ci_low":0.6,"ci_high":17.7,"mention_runs":1,"first_rec_runs":0,"first_rec_rate":0,"avg_position":16,"all_mention_runs":2,"mention_rate":7.1,"mention_breakdown":{"legacy":0,"listed":1,"context":1,"recommended":0,"warned_against":0},"per_engine":{"gemini":{"runs":7,"share":14.3,"mentions":1}},"trend":null,"trend_confidence":"suppressed","volatility":{"within_cycle":null,"across_cycles":null,"score":null},"is_orbator_customer":false,"is_claimed":false}],"methodology_url":"https://www.orbator.io/ai-index/methodology","license":"Free to use with attribution to orbator.io","editorial":[]}